1. Franklin Electric is pleased to offer Bank Draft. Click here for more information.

Report an Issue

Report An Electric Outage

If you are experiencing a power outage:

  • Check all breakers
  • Verify that you have an electric meter

Call FEC Russellville Office: 256-332-2730
*After Hours: 256-332-8820


Call FEC Red Bay Office: 256-356-4413
*After Hours: 256-356-4455

Report Downed Power Lines

IF YOU SEE A DOWNED POWER LINE PLEASE NOTIFY US IMMEDIATLEY

Call FEC Russellville Office: 256-332-2730
*After Hours: 256-332-8820


Call FEC Red Bay Office: 256-356-4413
*After Hours: 256-356-4455


warning

  • Downed power lines can be deadly.
  • ALWAYS assume a downed power line is live and avoid going near it or anything in contact with it.
  • Downed power lines can energize the ground up to 35 feet away.
  • NEVER drive over downed power lines or through water that is in contact with them.
  • NEVER try to move a downed power line.
  • If your car comes in contact with a downed power line while you are inside, stay in the car.
  • Do not touch any part of the car’s frame or any other metal. Use a cell phone or honk your horn to summon help.
  • Allow only rescue personnel to approach the car.

Planned Maintenance Announcements

Please call FEC or fill in the form to the right to verify that we have a current phone number on file so that we can contact you in case of planned power outage or maintenance in your area.

Report Other Issue

Call FEC Russellville Office: 256-332-2730
*After Hours: 256-332-8820


Call FEC Red Bay Office: 256-356-4413
*After Hours: 256-356-4455

To report any issue that you may be experiencing.

Change My Phone Number, Mailing Address, or Email:
Please let us know your name.
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Please let us know your email address.
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The Address where you are receiving service for this account

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Only fill in this area if you have a change of mailing address where you receive your bills and notifications:

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After you submit the form an employee from AECI office will contact you for verification.