1. Pay Online or Pay by Phone using our Automated System Call 1-800-470-1529                     Beginning September 1, 2021 ALL Online & Phone Payment Convience Fees Will Be WAIVED                  We strive to work with our members in any way that we can, if you have experienced a financial hardship due to the current COVID-19 pandemic please call our office to discuss available options.                               

Right of Way

 Franklin Electric has contracted Jackson Line Clearing to maintain right of way.

Currently crews will be working east of highway 43 in the Bethsadia, Mountain Star, Newburg, Oak Grove, Tharptown and Waco service areas.

For questions or concerns please call (256) 332-2730


Important Right of Way Tips to Remember:
• When planting trees consider the height of the tree once it is mature.  Never plant trees near a power line that could grow within 30 feet of it.
• Don't plant near underground utility services.  Roots can interfere with underground wires.
• Keep the area around electric meters and service poles clear of vegetation that could limit access.
ALWAYS call before you DIG!


Customer Right of Way requests must be completed in person at either FEC office:

Russellville Office 

225 W Franklin Street

Russellville, AL 35653

Red Bay Office 

904 4th Street NW
Red Bay, AL 35582